Privacy Policy

Last Updated: 12/19/2025

At ExpressTek Inc., we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or schedule our HVAC services. By using our website or hiring our services, you agree to the practices described below.

  1. Information We Collect
    To provide accurate quotes and efficient service, we may collect the following:

Personal Information: Name, service address, email address, phone number, and payment details when you book a repair, request a quote, or pay an invoice.

Technical Data: Your IP address, browser type, and device information when you browse our website.

Usage Data: Information on how you interact with our site, such as pages visited and time spent, to help us improve our online experience.

  1. How We Use Your Information
    We use your data strictly to operate our business and serve you better:

To schedule and perform HVAC repairs, installations, and maintenance.

To communicate with you regarding appointments, quotes, and invoices.

To improve our website functionality and customer service.

To send relevant service reminders (e.g., seasonal tune-ups), which you can opt out of at any time.

To analyze internal trends to better understand the needs of our Tampa Bay customers.

  1. Information Sharing
    We do not sell your personal data. We only share information in the following necessary situations:

Service Providers: With trusted third-party vendors who assist our operations (e.g., payment processors or CRM software).

Legal Compliance: When required by law or to protect the rights, property, or safety of ExpressTek Inc., our employees, or our customers.

Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business assets.

  1. Data Security
    We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
  2. Your Rights
    You have the right to control your personal information:

Access & Correction: You may request a copy of the personal data we hold about you or ask us to correct inaccurate information.

Deletion: You may request that we delete your personal information, subject to legal or operational retention requirements.

Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

  1. Children’s Privacy
    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a child under 18 has provided us with personal data, we will take immediate steps to delete it.
  2. Changes to This Policy
    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated date will be listed at the top of this page. We encourage you to review this policy occasionally.
  3. Contact Us
    If you have any questions about this Privacy Policy or how we handle your data, please contact us:

ExpressTek Inc.

Phone: (813) 336-2383

Email: [email protected]